Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Gaylord Texan Resort & Convention Center
Below are the verified reviews from guests that we have booked recently:
"The Kids Had a Great Time!"
Overall Score4.0/5
Great options for kids. The kids (ages 3 and 5) had a great time!
Lois S. (Individual traveler, booked 1 room), from
06-Aug-2022 Verified Review, stayed from Fri Aug 05 to Sun Aug 07 2022 at a $554.99 average nightly rate.
"Excellent Customer Service"
Overall Score3.0/5
Customer service was excellent.
Jonathan N. (Individual traveler, booked 1 room), from
13-May-2022 Verified Review, stayed from Sun May 08 to Mon May 09 2022 at a $256.99 average nightly rate.
"Very clean hotel."
Overall Score5.0/5
Very professional staff, very clean hotel.
Gennaro I. (Individual traveler, booked 1 room), from
22-Apr-2022 Verified Review, stayed from Thu Apr 21 to Fri Apr 22 2022 at a $334.99 average nightly rate.
"Room was worst ever stayed in."
Overall Score2.0/5
The service and staff were excellent! Room was awful, outside and other rooms noise. Room service meal was under expectations. Will not recommend staying there.
Rodney C. (Individual traveler, booked 1 room), from
05-Sep-2021 Verified Review, stayed from Thu Sep 02 to Sun Sep 05 2021 at a $348.99 average nightly rate.
"Perfect family getaway."
Overall Score5.0/5
This was our first family getaway with our kids and grandkids. Awesome hotel and resort. Everyone was very friendly and helpful with anything we needed. Great staff. Our family enjoyed all the activities in atrium and there was always something going on to keep them excited and looking forward to doing. From the scavenger hunts to the interactive animal search. Paradise Springs was a great place to spend the entire day. My grandkids ages range from 20 months to 10 yrs old. There was a great mixture of activities to do there. The lazy river was our favorite. The restaurants were all great. We enjoyed the food everywhere we went. We enjoyed sitting on our patio and listening to the music played at the Texan patio. The rooms were very comfortable. My only complaint would be breakfast. The only breakfast is grab n go at the shops or breakfast buffet which was too high for breakfast. But other than that, we had a great time and will be back.
Kent T. (Group coordinator, booked 2 rooms), from
01-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $374.99 average nightly rate.
"The food at the breakfast was bad."
Overall Score3.0/5
Food was over cooked and cold. We decided not to eat at Gaylord after the incident. Rooms were not cleaned every day. When I purchased the hotel room I was with the impression that maintenance were paid. Between parking and resort fees I spent 350.00 more. Not sure I am coming back.
Maria G. (Individual traveler, booked 1 room), from
11-Jul-2021 Verified Review, stayed from Tue Jul 06 to Fri Jul 09 2021 at a $309.58 average nightly rate.
"Very relaxing time at the Gaylord."
Overall Score4.0/5
The only thing you need to improve is the quality of the food at breakfast.
Maria G. (Individual traveler, booked 1 room), from
08-Jul-2021 Verified Review, stayed from Tue Jul 06 to Fri Jul 09 2021 at a $309.58 average nightly rate.
"Very enjoyable, great service, pleasant atmosphere."
Overall Score5.0/5
We greatly enjoyed our experience at the Gaylord Texan Resort! The summer fest offered many fun activities for the kids. The restaurants had delicious food. The water park was an awesome attraction!
Amy B. (Individual traveler, booked 1 room), from
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sun Jul 04 2021 at a $341.50 average nightly rate.
"Surprised"
Overall Score3.0/5
It was like a motel 6 experience loud noises and TV turned off and on doing a 10 minute period.
Vernon R. (Individual traveler, booked 1 room), from
27-May-2021 Verified Review, stayed from Wed May 26 to Thu May 27 2021 at a $208.99 average nightly rate.
"Beautiful setting; however, very disappointed by all closures,."
Overall Score3.0/5
Most restaurants were not open. This detracted from the charm of the hotel.
Mackey H. (Individual traveler, booked 1 room), from
27-Apr-2021 Verified Review, stayed from Sat Apr 24 to Sun Apr 25 2021 at a $237.99 average nightly rate.
"Great Staff"
Overall Score5.0/5
Great staff that were friendly to us and our kids. Everything is expensive, but you get what you pay for.
Jake G. (Individual traveler, booked 1 room), from
10-Apr-2021 Verified Review, stayed from Sat Apr 10 to Sun Apr 11 2021 at a $248.99 average nightly rate.
"Weekend Getaway"
Overall Score3.0/5
Had a great time. Kids enjoyed it the most, restaurant need to be updated. Overall my experience was great.
Yvette C. (Individual traveler, booked 1 room), from
28-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $241.99 average nightly rate.
"My stay @ the Gaylord."
Overall Score4.0/5
Had a great time and relaxation with the kido enjoyed the pools and the decorations filled with Easter Themes for great pic taking.
Yvette C. (Individual traveler, booked 1 room), from
26-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $241.99 average nightly rate.
"Loved it, it was a great experience!"
Overall Score5.0/5
Our family had so much fun. We will definitely be visiting again soon!
Megan S. (Individual traveler, booked 1 room), from
17-Mar-2021 Verified Review, stayed from Mon Mar 15 to Wed Mar 17 2021 at a $212.99 average nightly rate.
"Very nice place."
Overall Score4.0/5
Enjoy
Bryant P. (Individual traveler, booked 1 room), from
21-Feb-2021 Verified Review, stayed from Sat Feb 20 to Sun Feb 21 2021 at a $172.99 average nightly rate.
"Not what it expected."
Overall Score3.0/5
The resort is very nice but the restaurants are just okay and very pricey for just some okay food. They charge 22.00 for parking so every time you leave and come back that?s 22.00$$ and that will add up. The attractions are neat but very pricey for what you get. I?m not a cheap person and never leave reviews on stuff but this place is very neat but way to expensive for what you actually get. We paid 250 a night for a very very basic hotel room.
Brian J. (Individual traveler, booked 1 room), from
23-Nov-2020 Verified Review, stayed from Sat Nov 21 to Mon Nov 23 2020 at a $222.36 average nightly rate.
"Wedding Bliss"
Overall Score5.0/5
Decided to go to the Gaylord for a short honeymoon the night we got married. First let me say that the staff, from the Valet guys, to the front desk, to check in, to the bell boys, were all grade A! We then made reservations for the Italian place for dinner. After dinner waiting for our check, I decided to go up to the bar to see what was going on and low and behold, the manager had told us congratulations and dinner was on the house! They paid for our entire meal and drinks! We then went to have a nightcap after dinner and once again, was told congrats and drinks were on the house! We highly recommend going to the Gaylord for anytime, besides getting married!. We had an awesome experience and looking forward to going back time and time again!
Christopher M. (Individual traveler, booked 1 room), from
17-Feb-2020 Verified Review, stayed from Sat Feb 15 to Sun Feb 16 2020 at a $278.09 average nightly rate.
"Standing in Line Required"
Overall Score5.0/5
Despite the huge number of guests at the resort, the lines moved fairly quickly and we were able to check in, check out the property, eventually view the sculpture and have a good time. However, guests should be told when making a reservation that there most likely will be NO restaurant at the resort available for Christmas eve or Christmas meals. A reservation MUST be made at least a month in advance I am told. My party went on line and found an Indian restaurant in Denton where we had our Christmas dinner.
Sally M. (Individual traveler, booked 1 room), from
01-Jan-2020 Verified Review, stayed from Tue Dec 24 to Thu Dec 26 2019 at a $212.00 average nightly rate.
"Holiday Decorations Were Worth the Visit"
Overall Score5.0/5
Crowds were huge but lines moved fast. Much to see and do during the holiday. Staff proved to be very helpful in many instances.
Sally M. (Individual traveler, booked 1 room), from
29-Dec-2019 Verified Review, stayed from Tue Dec 24 to Thu Dec 26 2019 at a $212.00 average nightly rate.
"Space Space Space the Immense Enclosures Great"
Overall Score5.0/5
Everyone was double friendly responsive you could tell they were service people trying to meet the demands of thousands of guest whew!
Kevin M. (Individual traveler, booked 1 room), from
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $259.39 average nightly rate.
"Super Fun"
Overall Score4.0/5
Our first visit to the water park with a four year old. The water park was just awesome and fun. Perfect for smaller children. It had everything you?d need very clean and friendly I can?t believe the bar didn?t have coffee for the parents though. The rooms were very nice and comfy. We ate at the Mexican cantina on the river walk. Stick with the hamburgers and bar fare. The salmon tastes like it had been merely defrosted Most of the food was the saltiest I?ve ever tasted We were so hungry from swimming we ate it but next time I?ll bring snacks and make sure I get coffee on the way to the morning swim. Very small complaints we had a ball and can?t wait to do it again.
Susan M. (Individual traveler, booked 1 room), from
24-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sat Aug 24 2019 at a $230.46 average nightly rate.
"Great hotel to spend holidays with family."
Overall Score5.0/5
Courteous, helpful staff; great events for all ages; convenient location to other activities.
Judith R. (Group coordinator, booked 3 rooms), from
01-Jan-2019 Verified Review, stayed from Thu Dec 27 to Sun Dec 30 2018 at a $217.32 average nightly rate.
"Great hotel to spend holidays with family."
Overall Score5.0/5
Courteous, helpful staff; great events for all ages; convenient location to other activities.
Judith R. (Group coordinator, booked 3 rooms), from
01-Jan-2019 Verified Review, stayed from Thu Dec 27 to Sun Dec 30 2018 at a $217.32 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 4,645 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.
Service
73/100
850 reviews
Friendly, excellent service in bar and restaurant.Average professionalism from poor housekeeping staff and mediocre reception.Recreation staff is nice. Room service is average. Good shuttle service.Great childcare. Booking process should be better organized.Valet service could be better. Hotel security can be an issue.Concierge service is average.
Location
67/100
482 reviews
Location is ok. Pricey, inconvenient parking.Great sightseeing, restaurants and shopping nearby.Good access to airport. City centre is hard to reach.
Cleanliness
66/100
267 reviews
Rooms relatively clean, but bathroom and pool area not clean enough.Clean hotel facilities.
Room
66/100
715 reviews
Fine room size and cleanliness.Out-dated rooms with poor beds, furniture, and kitchenettes.Small rooms and poorly cleaned bathrooms.Poorly-maintained rooms with inadequate A/C and bad minibars.Shower can be a problem. Nice TV.
Breakfast
51/100
50 reviews
Breakfast is decent but expensive.
Comfort
48/100
224 reviews
Uncomfortable, with guests complaining about noise and the A/C.Small bathrooms, okay room size, but complaints about bed comfort.
Value
27/100
440 reviews
Value for money could be better. Pricey breakfast and dining.
Rated 84/100 based on reviews from families.
Pleasant entrance area. Beautiful architecture.
Amenities
75/100
106 reviews
Great hotel buildings and entrance area. Beautiful architecture.
Cleanliness
71/100
50 reviews
Clean hotel facilities.
Service
69/100
144 reviews
Average professionalism from poor housekeeping staff and mediocre reception.Friendly service, especially in the restaurant.Recreation staff is nice. Room service is average.Booking process should be better organized.
Breakfast
56/100
13 reviews
Breakfast is average.
Room
54/100
140 reviews
Rooms of average size, but beds and bathrooms are below-average.Rooms lacking maintenance with poor furniture and kitchenettes.Shower can be a problem.
Location
52/100
74 reviews
Location is ok. Pricey, inconvenient parking. Shopping is ok.
Comfort
46/100
44 reviews
Not very comfortable, with poor beds. Average noise and size.
Food
45/100
66 reviews
Food is unimpressive and pricey.
Value
24/100
88 reviews
Value for money could be better. Food is a bit overpriced.
Rated 88/100 based on reviews from couples.
Friendly service.
Amenities
81/100
21 reviews
Nice building.
Service
77/100
18 reviews
Friendly service.
Cleanliness
66/100
9 reviews
Room cleanliness is acceptable.
Location
59/100
10 reviews
Location is ok.
Room
59/100
22 reviews
Rooms are acceptably cleaned, but the beds are subpar. Great view.
Food
52/100
13 reviews
Food is all right.
Comfort
48/100
7 reviews
Not very comfortable, with poor beds.
Value
23/100
13 reviews
Value for money could be better.
Rated 84/100 based on reviews from business travelers.
Nice building. Fantastic service.
Amenities
83/100
9 reviews
Nice building.
Vibe
81/100
6 reviews
Awesome vibe.
Service
70/100
11 reviews
Fantastic service.
Location
69/100
5 reviews
Location is ok.
Room
58/100
11 reviews
Room is all right.
Rated 81/100 based on reviews from all travelers.
Excellent club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.
Service
73/100
835 reviews
Friendly, excellent service in bar and restaurant.Average professionalism from poor housekeeping staff and mediocre reception.Recreation staff is nice. Room service is average. Good shuttle service.Great childcare. Booking process should be better organized.Valet service could be better. Hotel security can be an issue.Concierge service is average.
Location
67/100
471 reviews
Location is ok. Pricey, inconvenient parking.Great sightseeing, restaurants and shopping nearby.Good access to airport. City centre is hard to reach.
Cleanliness
65/100
259 reviews
Rooms relatively clean, but bathroom and pool area not clean enough.Clean hotel facilities.
Room
65/100
701 reviews
Rooms are large enough and clean enough, but with flawed maintenance and subpar beds.Small rooms and poorly cleaned bathrooms.Rooms look old, with poor kitchenettes, minibars and furniture.Shower can be a problem. Nice TV.
Breakfast
51/100
50 reviews
Breakfast is decent but expensive.
Comfort
47/100
222 reviews
Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms.Average sized rooms.
Value
27/100
437 reviews
Value for money could be better. Pricey breakfast and dining.
Rated 81/100 based on reviews from families.
Pleasant entrance area. Beautiful architecture.
Amenities
75/100
104 reviews
Great hotel buildings and entrance area. Beautiful architecture.
Cleanliness
71/100
47 reviews
Clean hotel facilities.
Service
70/100
142 reviews
Average professionalism from poor housekeeping staff and mediocre reception.Friendly service, especially in the restaurant.Recreation staff is nice. Room service is average.Booking process should be better organized.
Breakfast
56/100
13 reviews
Breakfast is average.
Room
55/100
136 reviews
Rooms of average size, but beds and bathrooms are below-average.Rooms lacking maintenance with poor furniture and kitchenettes.Shower can be a problem.
Location
52/100
73 reviews
Location is ok. Pricey, inconvenient parking. Shopping is ok.
Comfort
46/100
44 reviews
Not very comfortable, with poor beds. Average noise and size.
Food
45/100
66 reviews
Food is unimpressive and pricey.
Value
24/100
88 reviews
Value for money could be better. Food is a bit overpriced.
Rated 82/100 based on reviews from couples.
Friendly service.
Amenities
81/100
20 reviews
Nice building.
Service
76/100
16 reviews
Friendly service.
Cleanliness
66/100
8 reviews
Room cleanliness is acceptable.
Room
59/100
22 reviews
Rooms are acceptably cleaned, but the beds are subpar. Great view.
Location
59/100
9 reviews
Location is ok.
Food
52/100
13 reviews
Food is all right.
Comfort
48/100
7 reviews
Not very comfortable, with poor beds.
Value
23/100
13 reviews
Value for money could be better.
Rated 84/100 based on reviews from business travelers.
Nice building. Fantastic service.
Amenities
83/100
9 reviews
Nice building.
Vibe
81/100
6 reviews
Awesome vibe.
Service
70/100
11 reviews
Fantastic service.
Room
58/100
11 reviews
Room is all right.
Rated 93/100 based on reviews from all travelers.
Excellent club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.
Amenities
85/100
12 reviews
Nice building. Beautiful architecture.
Vibe
83/100
10 reviews
Awesome vibe. Stylish hotel.
Service
73/100
13 reviews
Fantastic service.
Location
69/100
10 reviews
Location is ok.
Cleanliness
68/100
8 reviews
Room cleanliness is acceptable.
Room
62/100
14 reviews
Rooms are somewhat clean but have fantastic views.
Customer Reviews of Gaylord Texan Resort & Convention Center
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Gaylord Texan presents a resounding salute to the Lone Star State. Here,all the legendary color,drama and heritage of Texas are showcased in lush,climate controlled blass atriums. Gaylord Texan houses 1511,richly appointed guestrooms,star studded dining choices and a 25,000 sq.ft.extensive Fitness Center. Located in Grapevine,Texas,on 150 acres overlooking Lake Grapevine,6 minutes North of DFW International Airport.Flexible convention,meeting,exhibition and pre-function space of 450,000 sq.ft. 180,000 sq.ft.Exhibit Halland breaktaking ballrooms of 50,000 sq.ft and 32,0000 sq.ft.
Amenities / Features
Check In: 4:00 pm - anytime
Check Out: 11:00 am
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Car rental
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Garage
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
TV room
Voicemail
Airport & Shuttle Information
DFW International Airport, 1 and 1/2 miles from the N. entrance, Super Shuttle available- $14.00 one way; and taxi $25.00 one way.
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
