Gaylord Texan Resort & Convention Center

1501 Gaylord Trl, Grapevine, TX 76051 US near Exit 449 on I-35 (~6.3mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Cowboys Golf Course
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Very Good
4.0/5

Based on 4714 guest reviews

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  • Pool umbrellas
  • Free WiFi
  • Number of poolside bars - 1
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
Select Your Room:
06/28/2022 - 06/29/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Gaylord Texan Resort & Convention Center

Below are the verified reviews from guests that we have booked recently:
"Excellent Customer Service"
Overall Score3.0/ 5
Customer service was excellent.
(Individual traveler, booked 1 room), from US flag
13-May-2022 Verified Review, stayed from Sun May 08 to Mon May 09 2022 at a $256.99 average nightly rate.
"Very clean hotel."
Overall Score5.0/ 5
Very professional staff, very clean hotel.
(Individual traveler, booked 1 room), from US flag
22-Apr-2022 Verified Review, stayed from Thu Apr 21 to Fri Apr 22 2022 at a $334.99 average nightly rate.
"Room was worst ever stayed in."
Overall Score2.0/ 5
The service and staff were excellent! Room was awful, outside and other rooms noise. Room service meal was under expectations. Will not recommend staying there.
(Individual traveler, booked 1 room), from US flag
05-Sep-2021 Verified Review, stayed from Thu Sep 02 to Sun Sep 05 2021 at a $348.99 average nightly rate.
"Perfect family getaway."
Overall Score5.0/ 5
This was our first family getaway with our kids and grandkids. Awesome hotel and resort. Everyone was very friendly and helpful with anything we needed. Great staff. Our family enjoyed all the activities in atrium and there was always something going on to keep them excited and looking forward to doing. From the scavenger hunts to the interactive animal search. Paradise Springs was a great place to spend the entire day. My grandkids ages range from 20 months to 10 yrs old. There was a great mixture of activities to do there. The lazy river was our favorite. The restaurants were all great. We enjoyed the food everywhere we went. We enjoyed sitting on our patio and listening to the music played at the Texan patio. The rooms were very comfortable. My only complaint would be breakfast. The only breakfast is grab n go at the shops or breakfast buffet which was too high for breakfast. But other than that, we had a great time and will be back.
(Group coordinator, booked 2 rooms), from US flag
01-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $374.99 average nightly rate.
"The food at the breakfast was bad."
Overall Score3.0/ 5
Food was over cooked and cold. We decided not to eat at Gaylord after the incident. Rooms were not cleaned every day. When I purchased the hotel room I was with the impression that maintenance were paid. Between parking and resort fees I spent 350.00 more. Not sure I am coming back.
(Individual traveler, booked 1 room), from US flag
11-Jul-2021 Verified Review, stayed from Tue Jul 06 to Fri Jul 09 2021 at a $309.58 average nightly rate.
"Very relaxing time at the Gaylord."
Overall Score4.0/ 5
The only thing you need to improve is the quality of the food at breakfast.
(Individual traveler, booked 1 room), from US flag
08-Jul-2021 Verified Review, stayed from Tue Jul 06 to Fri Jul 09 2021 at a $309.58 average nightly rate.
"Very enjoyable, great service, pleasant atmosphere."
Overall Score5.0/ 5
We greatly enjoyed our experience at the Gaylord Texan Resort! The summer fest offered many fun activities for the kids. The restaurants had delicious food. The water park was an awesome attraction!
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sun Jul 04 2021 at a $341.50 average nightly rate.
"Surprised"
Overall Score3.0/ 5
It was like a motel 6 experience loud noises and TV turned off and on doing a 10 minute period.
(Individual traveler, booked 1 room), from US flag
27-May-2021 Verified Review, stayed from Wed May 26 to Thu May 27 2021 at a $208.99 average nightly rate.
"Beautiful setting; however, very disappointed by all closures,."
Overall Score3.0/ 5
Most restaurants were not open. This detracted from the charm of the hotel.
(Individual traveler, booked 1 room), from US flag
27-Apr-2021 Verified Review, stayed from Sat Apr 24 to Sun Apr 25 2021 at a $237.99 average nightly rate.
"Great Staff"
Overall Score5.0/ 5
Great staff that were friendly to us and our kids. Everything is expensive, but you get what you pay for.
(Individual traveler, booked 1 room), from US flag
10-Apr-2021 Verified Review, stayed from Sat Apr 10 to Sun Apr 11 2021 at a $248.99 average nightly rate.
"Weekend Getaway"
Overall Score3.0/ 5
Had a great time. Kids enjoyed it the most, restaurant need to be updated. Overall my experience was great.
(Individual traveler, booked 1 room), from US flag
28-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $241.99 average nightly rate.
"My stay @ the Gaylord."
Overall Score4.0/ 5
Had a great time and relaxation with the kido enjoyed the pools and the decorations filled with Easter Themes for great pic taking.
(Individual traveler, booked 1 room), from US flag
26-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $241.99 average nightly rate.
"Loved it, it was a great experience!"
Overall Score5.0/ 5
Our family had so much fun. We will definitely be visiting again soon!
(Individual traveler, booked 1 room), from US flag
17-Mar-2021 Verified Review, stayed from Mon Mar 15 to Wed Mar 17 2021 at a $212.99 average nightly rate.
"Very nice place."
Overall Score4.0/ 5
Enjoy
(Individual traveler, booked 1 room), from US flag
21-Feb-2021 Verified Review, stayed from Sat Feb 20 to Sun Feb 21 2021 at a $172.99 average nightly rate.
"Not what it expected."
Overall Score3.0/ 5
The resort is very nice but the restaurants are just okay and very pricey for just some okay food. They charge 22.00 for parking so every time you leave and come back that’s 22.00$$ and that will add up. The attractions are neat but very pricey for what you get. I’m not a cheap person and never leave reviews on stuff but this place is very neat but way to expensive for what you actually get. We paid 250 a night for a very very basic hotel room.
(Individual traveler, booked 1 room), from US flag
23-Nov-2020 Verified Review, stayed from Sat Nov 21 to Mon Nov 23 2020 at a $222.36 average nightly rate.
"Wedding Bliss"
Overall Score5.0/ 5
Decided to go to the Gaylord for a short honeymoon the night we got married. First let me say that the staff, from the Valet guys, to the front desk, to check in, to the bell boys, were all grade A! We then made reservations for the Italian place for dinner. After dinner waiting for our check, I decided to go up to the bar to see what was going on and low and behold, the manager had told us congratulations and dinner was on the house! They paid for our entire meal and drinks! We then went to have a nightcap after dinner and once again, was told congrats and drinks were on the house! We highly recommend going to the Gaylord for anytime, besides getting married!. We had an awesome experience and looking forward to going back time and time again!
(Individual traveler, booked 1 room), from US flag
17-Feb-2020 Verified Review, stayed from Sat Feb 15 to Sun Feb 16 2020 at a $278.09 average nightly rate.
"Standing in Line Required"
Overall Score5.0/ 5
Despite the huge number of guests at the resort, the lines moved fairly quickly and we were able to check in, check out the property, eventually view the sculpture and have a good time. However, guests should be told when making a reservation that there most likely will be NO restaurant at the resort available for Christmas eve or Christmas meals. A reservation MUST be made at least a month in advance I am told. My party went on line and found an Indian restaurant in Denton where we had our Christmas dinner.
(Individual traveler, booked 1 room), from US flag
01-Jan-2020 Verified Review, stayed from Tue Dec 24 to Thu Dec 26 2019 at a $212.00 average nightly rate.
"Holiday Decorations Were Worth the Visit"
Overall Score5.0/ 5
Crowds were huge but lines moved fast. Much to see and do during the holiday. Staff proved to be very helpful in many instances.
(Individual traveler, booked 1 room), from US flag
29-Dec-2019 Verified Review, stayed from Tue Dec 24 to Thu Dec 26 2019 at a $212.00 average nightly rate.
"Space Space Space the Immense Enclosures Great"
Overall Score5.0/ 5
Everyone was double friendly responsive you could tell they were service people trying to meet the demands of thousands of guest whew!
(Individual traveler, booked 1 room), from US flag
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $259.39 average nightly rate.
"Super Fun"
Overall Score4.0/ 5
Our first visit to the water park with a four year old. The water park was just awesome and fun. Perfect for smaller children. It had everything you’d need very clean and friendly I can’t believe the bar didn’t have coffee for the parents though. The rooms were very nice and comfy. We ate at the Mexican cantina on the river walk. Stick with the hamburgers and bar fare. The salmon tastes like it had been merely defrosted Most of the food was the saltiest I’ve ever tasted We were so hungry from swimming we ate it but next time I’ll bring snacks and make sure I get coffee on the way to the morning swim. Very small complaints we had a ball and can’t wait to do it again.
(Individual traveler, booked 1 room), from US flag
24-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sat Aug 24 2019 at a $230.46 average nightly rate.
"Great hotel to spend holidays with family."
Overall Score5.0/ 5
Courteous, helpful staff; great events for all ages; convenient location to other activities.
(Group coordinator, booked 3 rooms), from US flag
01-Jan-2019 Verified Review, stayed from Thu Dec 27 to Sun Dec 30 2018 at a $217.32 average nightly rate.
"Great hotel to spend holidays with family."
Overall Score5.0/ 5
Courteous, helpful staff; great events for all ages; convenient location to other activities.
(Group coordinator, booked 3 rooms), from US flag
01-Jan-2019 Verified Review, stayed from Thu Dec 27 to Sun Dec 30 2018 at a $217.32 average nightly rate.

Summary of Verified Reviews

89
Excellent

Summary of 4,451 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 89/100 based on reviews from all travelers.

Very good club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.

Service

70/100
795 reviews

Service is okay, but housekeeping is poorly reviewed. Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Decent reception, but less impressive bar service. Room service is average. Poorly managed with subpar restaurant service. Booking process should be better organized. Valet service could be better. Shuttle service is ok. Concierge service could be more helpful. Great hotel security.

Cleanliness

67/100
274 reviews

Quite clean. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

Location

66/100
434 reviews

Location is ok. Pricey, inconvenient parking. Reasonably central, with shopping somewhat close by. Excellent sightseeing, restaurants and bars nearby. Good access to airport.

Room

64/100
660 reviews

Okay sized rooms with decent balconies. Beds, furniture and kitchenette are below average. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. Nice TV.

Breakfast

57/100
56 reviews

Breakfast is decent but expensive.

Food

50/100
382 reviews

Substandard dining experience and unpopular side dishes. Food is pricey, but the desserts are great.

Comfort

49/100
212 reviews

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

Value

29/100
405 reviews

Value for money could be better. Pricey breakfast and dining.

Rated 84/100 based on reviews from families.

Pleasant entrance area. Beautiful architecture.

Amenities

80/100
106 reviews

Great hotel buildings and entrance area. Beautiful architecture.

Cleanliness

70/100
61 reviews

Quite clean. Clean hotel facilities.

Service

66/100
142 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Recreation staff is nice. Room service is average.

Room

60/100
146 reviews

Rooms of average size, but beds and bathrooms are below-average. Rooms lacking maintenance with poor furniture and kitchenettes.

Breakfast

59/100
18 reviews

Breakfast is average.

Location

55/100
72 reviews

Location is ok. Pricey, inconvenient parking. Shopping is ok.

Comfort

47/100
48 reviews

Uncomfortable, noisy, average sized rooms with subpar beds.

Food

41/100
77 reviews

Food is unimpressive and pricey. Menu is adequate.

Value

27/100
88 reviews

Value for money could be better. Food is a bit overpriced.

Rated 84/100 based on reviews from couples.

Friendly service.

Amenities

79/100
22 reviews

Nice building.

Service

71/100
21 reviews

Friendly service.

Cleanliness

65/100
13 reviews

Quite clean.

Location

64/100
9 reviews

Location is ok.

Room

55/100
27 reviews

Great views from decent rooms, but poor beds.

Food

48/100
18 reviews

Food could be better.

Comfort

47/100
11 reviews

Not very comfortable, with poor beds.

Value

25/100
12 reviews

Value for money could be better.

Rated 85/100 based on reviews from business travelers.

Friendly atmosphere. Nice building.

Amenities

82/100
7 reviews

Nice building.

Vibe

82/100
6 reviews

Awesome vibe.

Service

72/100
9 reviews

Fantastic service.

Location

70/100
5 reviews

Location is ok.

Room

58/100
10 reviews

Room is all right.

Rated 81/100 based on reviews from all travelers.

Very good club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.

Service

70/100
783 reviews

Service is okay, but housekeeping is poorly reviewed. Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Decent reception, but less impressive bar service. Room service is average. Poorly managed with subpar restaurant service. Booking process should be better organized. Valet service could be better. Shuttle service is ok. Concierge service could be more helpful. Great hotel security.

Cleanliness

68/100
268 reviews

Quite clean. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

Location

65/100
424 reviews

Location is ok. Pricey, inconvenient parking. Reasonably central, with shopping somewhat close by. Excellent sightseeing, restaurants and bars nearby. Good access to airport.

Room

64/100
649 reviews

Okay sized rooms with decent balconies. Beds, furniture and kitchenette are below average. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. Nice TV.

Breakfast

57/100
56 reviews

Breakfast is decent but expensive.

Food

50/100
378 reviews

Substandard dining experience and unpopular side dishes. Food is pricey, but the desserts are great.

Comfort

49/100
211 reviews

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

Value

29/100
403 reviews

Value for money could be better. Pricey breakfast and dining.

Rated 81/100 based on reviews from families.

Pleasant entrance area. Beautiful architecture.

Amenities

80/100
104 reviews

Great hotel buildings and entrance area. Beautiful architecture.

Cleanliness

70/100
58 reviews

Clean hotel facilities.

Service

66/100
140 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Recreation staff is nice. Room service is average.

Room

60/100
143 reviews

Rooms of average size, but beds and bathrooms are below-average. Rooms lacking maintenance with poor furniture and kitchenettes.

Breakfast

59/100
18 reviews

Breakfast is average.

Location

55/100
71 reviews

Location is ok. Pricey, inconvenient parking. Shopping is ok.

Comfort

47/100
48 reviews

Uncomfortable, noisy, average sized rooms with subpar beds.

Food

41/100
77 reviews

Food is unimpressive and pricey. Menu is adequate.

Value

27/100
88 reviews

Value for money could be better. Food is a bit overpriced.

Rated 80/100 based on reviews from couples.

Friendly service.

Amenities

79/100
21 reviews

Nice building.

Service

70/100
19 reviews

Friendly service.

Cleanliness

65/100
12 reviews

Quite clean.

Location

64/100
8 reviews

Location is ok.

Room

55/100
27 reviews

Great views from decent rooms, but poor beds.

Food

48/100
18 reviews

Food could be better.

Comfort

47/100
11 reviews

Not very comfortable, with poor beds.

Value

25/100
12 reviews

Value for money could be better.

Rated 87/100 based on reviews from business travelers.

Friendly atmosphere. Nice building.

Amenities

82/100
7 reviews

Nice building.

Vibe

82/100
6 reviews

Awesome vibe.

Service

72/100
9 reviews

Fantastic service.

Room

58/100
10 reviews

Room is all right.

Rated 92/100 based on reviews from all travelers.

Very good club hotel. Close to Starbucks. Good for sightseeing and located near shopping areas.

Amenities

85/100
10 reviews

Nice building. Beautiful architecture.

Vibe

84/100
9 reviews

Awesome vibe. Stylish hotel.

Service

69/100
12 reviews

Service is adequate.

Location

69/100
9 reviews

Location is ok.

Cleanliness

66/100
6 reviews

Quite clean.

Room

59/100
11 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, a 1-minute drive from Gaylord Texan Convention Center and 9 minutes from Grapevine Mills Mall. This 4-star resort is 0.1 mi (0.1 km) from Grapevine Lake and 2.3 mi (3.7 km) from Grapevine Vintage Railroad.

Stop by the resort's restaurant, Zeppole Coastal Italian, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Make yourself at home in one of the 1814 guestrooms featuring refrigerators and Smart televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Grapevine Lake - 0.1 km / 0.1 mi
Gaylord Texan Convention Center - 0.3 km / 0.2 mi
Cowboys Golf Course - 2.4 km / 1.5 mi
Messina Hof Grapevine Winery - 3.4 km / 2.1 mi
Grapevine Vintage Railroad - 4 km / 2.5 mi
Grapevine Historical Museum - 4 km / 2.5 mi
Grapevine Mills Mall - 4.1 km / 2.5 mi
Grapevine Botanical Gardens - 4.1 km / 2.5 mi
Grapevine Convention Center - 4.1 km / 2.6 mi
SEA LIFE Grapevine Aquarium - 4.4 km / 2.7 mi
Founder's Plaza Observation Area - 4.4 km / 2.7 mi
LEGOLAND® Discovery Center - 4.4 km / 2.7 mi
Nash Farm - 4.6 km / 2.8 mi
Southlake Town Square - 9.6 km / 6 mi
Delaney Vineyards - 11.3 km / 7 mi

The nearest airports are:
Dallas-Fort Worth Intl. Airport (DFW) - 10.4 km / 6.5 mi
Love Field Airport (DAL) - 33.7 km / 20.9 mi

The preferred airport for Gaylord Texan Resort & Convention Center is Dallas-Fort Worth Intl. Airport (DFW).

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grapevine? This resort has facilities measuring 492784 square feet (45781 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, an indoor pool, and a lazy river. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Proposal/romance packages available
  • Pool umbrellas
  • Conference space size (meters) - 45781
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Number of poolside bars - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Handrails in hallways
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible van parking
  • Nightclub
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Total number of rooms - 1814
  • Number of floors - 9
  • Professional property host/manager
  • LGBTQ friendly
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • 24-hour fitness facilities
  • Area shuttle (surcharge)
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Children's pool
  • Sauna
  • Steam room
  • Conference space
  • Self parking (surcharge)
  • Waterslide
  • Lazy river
  • Valet parking (surcharge)
  • Hair salon
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Conference space size (feet) - 492784
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

DFW International Airport, 1 and 1/2 miles from the N. entrance, Super Shuttle available- $14.00 one way; and taxi $25.00 one way.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 25 for adults, USD 9 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • 1.55 percent tourism fee will be charged
  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Cashless transactions are available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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