Hilton Phoenix Tapatio Cliffs Resort

11111 N 7th St, Phoenix, AZ 85020 US near Exit 209 on I-17 (~2.9mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property In Phoenix (North Mountain)
Select Your Room:
06/28/2022 - 06/29/2022
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Phoenix Tapatio Cliffs Resort

Below are the verified reviews from guests that we have booked recently:
"Great amenities."
Overall Score3.0/ 5
The pools were magical. The staff we interacted with were very friendly. However, we arrived late and tired and when we got to the room the battery was dead on the card reader so we had to wait for someone to change the battery to get in the room. Upon arrival the floor had not been vacuumed visible crumbs on the floor and there was a golf glove on the floor. We asked for housekeeping to please vacuum the next day while we were at a funeral and they never showed up so we just had a dirty floor the whole stay. We had several people in a group so saw their rooms too. The carpet was badly stained in all the rooms. The moulding on the floor of the bathroom swollen and peeling in two of the rooms.
(Individual traveler, booked 1 room), from US flag
07-Jun-2022 Verified Review, stayed from Fri Jun 03 to Sun Jun 05 2022 at a $150.49 average nightly rate.
"Nice & Clean"
Overall Score4.0/ 5
The room was clean and very nice.
(Individual traveler, booked 1 room), from US flag
15-Feb-2022 Verified Review, stayed from Sat Feb 12 to Sun Feb 13 2022 at a $151.00 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
Comfy beds. Nice room.
(Individual traveler, booked 1 room), from US flag
13-Feb-2022 Verified Review, stayed from Sat Feb 12 to Sun Feb 13 2022 at a $151.00 average nightly rate.
"Quiet"
Overall Score4.0/ 5
Our stay was very nice. We enjoy the mountains and hiking trails that are so accessible. Food choices are extremely limited and entertainment isn't available at the resort. Otherwise, a nice play to stay.
(Individual traveler, booked 1 room), from US flag
25-Oct-2021 Verified Review, stayed from Wed Oct 20 to Sat Oct 23 2021 at a $219.99 average nightly rate.
"Very Nice"
Overall Score5.0/ 5
Narrow roadways a little confusing at first but very nice rooms and excellent pools.
(Individual traveler, booked 1 room), from CA flag
08-Oct-2021 Verified Review, stayed from Wed Oct 06 to Sat Oct 09 2021 at a C$179.73 average nightly rate.
"I would give them a one star."
Overall Score1.0/ 5
The condition of the hotel is a two star at best. The whole experience was very bad and I would not stay here again for free.
(Individual traveler, booked 1 room), from US flag
21-Sep-2020 Verified Review, stayed from Fri Sep 18 to Sun Sep 20 2020 at a $84.99 average nightly rate.
"Didn't stay here. Tried to cancel reservation and could not get any response from the hotel nor its"
Overall Score4.0/ 5
Will not use your reservation service nor your hotel in the future. Complete and total lack of response and cooperation from the hotel and booking agency. Had to turn my complaint over to my credit card company. Was willing to work out an amiable solution with your agent but could not get a response on line or by phone. Totally disappointed in the entire procedure. Can't believe I was suckered by a company such as yours.
(Individual traveler, booked 1 room), from US flag
12-Jun-2020 Verified Review, stayed from Wed Jun 10 to Sat Jun 13 2020 at a $91.99 average nightly rate.
"Clean"
Overall Score5.0/ 5
Excellent Services!
(Individual traveler, booked 1 room), from US flag
07-Apr-2020 Verified Review, stayed from Sat Apr 04 to Sun Apr 05 2020 at a $74.99 average nightly rate.
"Hotel Planner"
Overall Score3.0/ 5
The hotel was fine. Double booked because when I called to check on reservation I was told they didn’t have one for me. And I booked another one. I was LIED ago. On arrival, the hotel had two, prepaid rooms in my name. Do NOT book with a third party! Call the hotel directly!
(Individual traveler, booked 1 room), from US flag
06-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $120.62 average nightly rate.
"Not what I expected for the price."
Overall Score2.0/ 5
The property is located in a beautiful mountain area and showed well online, but if I had known ahead of time that the property was in need of / being renovated I would have looked elsewhere. The room we were assigned definitely showed its age and we ended up having to move in the middle of the night when we discovered two scorpions in the bedroom area. Fortunately, we were able to relocate to a much newer / recently renovated room, but that was not what I was expecting when I booked this location. Hotel management were very understanding of the situation and ended up refunding us for our one night stay. After weighing all of the plusses and minuses, I still had a tough time giving this a positive experience.
(Individual traveler, booked 1 room), from US flag
27-Sep-2019 Verified Review, stayed from Tue Sep 24 to Wed Sep 25 2019 at a $165.62 average nightly rate.
"No Problems"
Overall Score5.0/ 5
Quick and easy in and out. Nice helpful employees But I could not find a pen in the room.
(Individual traveler, booked 1 room), from US flag
01-Dec-2018 Verified Review, stayed from Thu Nov 29 to Sat Dec 01 2018 at a $110.00 average nightly rate.

Summary of Verified Reviews

78
Good

Summary of 2,893 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 78/100 based on reviews from all travelers.

Fair golf hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas. Great pool.

Pool

76/100
461 reviews

Great but poorly cleaned pool.

Beach

68/100
12 reviews

Reasonable beach. Average beach sports.

Service

68/100
705 reviews

Acceptably professional staff and mediocre bar service. Pool, beach and restaurant service is efficient and friendly. Poor reception but decent management. Room service could have been improved. Good shuttle service. Booking process is sufficient. Hotel security can be an issue.

Location

63/100
352 reviews

Location is ok. Not great access by car, with poorly rated parking. Good dining out, sightseeing, and okay shopping nearby.

Room

56/100
909 reviews

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

54/100
57 reviews

Breakfast is decent but expensive.

Amenities

54/100
437 reviews

Amenities and facilities adequate but in need of updating. Nice grounds with great facilities for kids. Poorly reviewed entrance area and poor handicap accessibility. Terrace is not particularly attractive. Elevator in need of updating. Beautiful architecture.

Comfort

46/100
305 reviews

Poor comfort, small bathrooms, and inadequate A/C and beds. Spacious rooms.

Value

43/100
202 reviews

Value for money could be better. Pricey breakfast and dining.

Vibe

41/100
248 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Fine for golfers. Great for a wellness holiday. Good resort hotel.

Cleanliness

35/100
376 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

WiFi

20/100
39 reviews

Wifi quality could be improved.

Rated 73/100 based on reviews from families.

Good shuttle service. Good restaurants & bars in the area.

Pool

74/100
145 reviews

Great but poorly cleaned pool.

Service

72/100
164 reviews

Good and friendly pool/beach service. Service is acceptably professional, but some complaints about reception staff. Good shuttle service.

Location

67/100
97 reviews

Decent location, but problems with parking. Good area for restaurants and bars, so-so for shopping.

Breakfast

52/100
13 reviews

Breakfast is average.

Room

49/100
217 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Comfort

48/100
65 reviews

Spacious but uncomfortable rooms with poor beds and A/C.

Amenities

48/100
120 reviews

Terrace is not particularly attractive. Facilities in need of refurbishment. Nice grounds with great facilities for kids.

Food

46/100
51 reviews

Guests complain about the dining, with a poor menu and high prices.

Value

41/100
53 reviews

Value for money could be better. Food is a bit overpriced.

Vibe

32/100
58 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

Cleanliness

25/100
99 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

WiFi

12/100
9 reviews

Wifi quality could be improved.

Rated 73/100 based on reviews from couples.

Spacious rooms.

Pool

79/100
28 reviews

Great pool.

Service

62/100
21 reviews

Service is average, but very friendly.

Location

61/100
21 reviews

Decent location, but problems with parking.

Room

58/100
53 reviews

Decent rooms, but guests complain about cleanliness, beds, and bathrooms. Great views from spacious but poorly maintained rooms with poor A/C.

Food

51/100
13 reviews

Food is all right.

Comfort

46/100
24 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

Value

44/100
6 reviews

Value for money could be better.

Vibe

41/100
6 reviews

Vibe is not too good.

Cleanliness

37/100
14 reviews

Rooms could be cleaner.

Rated 55/100 based on reviews from business travelers.

Friendly service.

Service

64/100
9 reviews

Service is average, but very friendly.

Room

48/100
10 reviews

Rooms could be cleaner.

Cleanliness

40/100
6 reviews

Rooms could be cleaner.

Rated 70/100 based on reviews from solo travelers.

Service

61/100
6 reviews

Service is adequate.

Room

48/100
8 reviews

Room needs to be improved.

Rated 69/100 based on reviews from all travelers.

Fair golf hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas. Great pool.

Pool

76/100
459 reviews

Great but poorly cleaned pool.

Beach

68/100
12 reviews

Reasonable beach. Average beach sports.

Service

68/100
702 reviews

Acceptably professional staff and mediocre bar service. Pool, beach and restaurant service is efficient and friendly. Poor reception but decent management. Room service could have been improved. Good shuttle service. Booking process is sufficient. Hotel security can be an issue.

Location

63/100
351 reviews

Location is ok. Not great access by car, with poorly rated parking. Good dining out, sightseeing, and okay shopping nearby.

Room

55/100
906 reviews

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

54/100
56 reviews

Breakfast is decent but expensive.

Amenities

54/100
437 reviews

Amenities and facilities adequate but in need of updating. Nice grounds with great facilities for kids. Poorly reviewed entrance area and poor handicap accessibility. Terrace is not particularly attractive. Elevator in need of updating. Beautiful architecture.

Comfort

46/100
303 reviews

Poor comfort, small bathrooms, and inadequate A/C and beds. Spacious rooms.

Value

43/100
202 reviews

Value for money could be better. Pricey breakfast and dining.

Vibe

41/100
247 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

Cleanliness

35/100
375 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

WiFi

20/100
39 reviews

Wifi quality could be improved.

Rated 71/100 based on reviews from families.

Good pool. Good service.

Pool

74/100
143 reviews

Great but poorly cleaned pool.

Service

72/100
163 reviews

Good and friendly pool/beach service. Service is acceptably professional, but some complaints about reception staff. Good shuttle service.

Location

67/100
96 reviews

Decent location, but problems with parking. Good area for restaurants and bars, so-so for shopping.

Breakfast

52/100
12 reviews

Breakfast is average.

Room

49/100
216 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Comfort

48/100
65 reviews

Spacious but uncomfortable rooms with poor beds and A/C.

Amenities

48/100
120 reviews

Terrace is not particularly attractive. Facilities in need of refurbishment. Nice grounds with great facilities for kids.

Food

46/100
51 reviews

Guests complain about the dining, with a poor menu and high prices.

Value

41/100
53 reviews

Value for money could be better. Food is a bit overpriced.

Vibe

32/100
58 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

Cleanliness

25/100
98 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

WiFi

12/100
9 reviews

Wifi quality could be improved.

Rated 71/100 based on reviews from couples.

Spacious rooms.

Pool

79/100
28 reviews

Great pool.

Service

62/100
21 reviews

Service is average, but very friendly.

Location

61/100
21 reviews

Decent location, but problems with parking.

Room

58/100
53 reviews

Decent rooms, but guests complain about cleanliness, beds, and bathrooms. Great views from spacious but poorly maintained rooms with poor A/C.

Food

51/100
13 reviews

Food is all right.

Comfort

46/100
24 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

Value

44/100
6 reviews

Value for money could be better.

Vibe

41/100
6 reviews

Vibe is not too good.

Cleanliness

37/100
14 reviews

Rooms could be cleaner.

Rated 68/100 based on reviews from solo travelers.

Service

61/100
6 reviews

Service is adequate.

Room

48/100
8 reviews

Room needs to be improved.

Rated 54/100 based on reviews from business travelers.

Friendly service.

Service

64/100
9 reviews

Service is average, but very friendly.

Room

48/100
10 reviews

Rooms could be cleaner.

Cleanliness

40/100
6 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

Nestled among striking granite bluffs over looking panoramic valley views,the Pointe Hilton Tapatio Cliffs is located minutes from the Sky Harbor International Airport, downtown Phoenix, and Scottsdale. With more than 300 days of sunshine Phoenix, Arizona is your destination of choice. Warm temperatures, hot rates, and acres of sparkling swimming pools will bring you back. With a wide variety of amenities: including extensive water features, 18-hole championship golf course, Hilton Golf Academy, relaxing spa services, fitness facilities, tennis courts, versatile conference space, and a diverse selection of themed dining establishments. The Pointe Hilton Tapatio Cliffs is an All Suite accommodation property. All suite have the Hilton Serenity Bed, large work desk, two cable televisions, two dual-linephones with voicemail, coffeemaker, Innovative Hilton alarm clock, ironing board, and hair dryer. Also has 84,000 square feet of flexible event space, audio-visiual team, WI FI accress, and a 24 hour business center.

Amenities / Features


  • Check In: 4:00 pm - anytime
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Located 12 miles north of the Sky Harbor International Airport. Complimentary shuttle not available. Cost for taxi approximately $40.00 one-way.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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