Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"We had a very good stay and would stay there again."
Overall Score4.0/5
The room was very roomy and clean. It had a kitchen, living room, bedroom and bath. The hotel staff was very good including the complimentary breakfast.
Ron J. (Individual traveler, booked 1 room), from
11-Feb-2016 Verified Review
"Unfortunately There When Power Was Out"
Overall Score4.0/5
We were there only to sleep,take showers and prepare for conference at another location and have breakfast before we had to leave for the other location, so wouldn't have used any of the resorts other amenities. Didn't sleep much as the phone kept ringing when power went on and off; couldn't do shower or apply makeup and had difficulty dressing due to no power; and couldn't have breakfast (refused to have cold cereal in the dark!). Friend had hurt her leg on the trip up and I couldn't go look for ice for her in the dark either. The room was okay after we changed rooms (in the rain). I had originally planned to be alone so had reserved through hotel booking site and was told had a king bed. When I decided to ride with a friend and have her stay with me, I called a few days ahead and asked for two beds. They gave us the room with the king when we arrived and we had to ask for a different room. All in all, not one of my better experiences. I understand the storm and power outage was not your fault and on another night, this might have been a better experience. I do think not having breakfast included and charging $20 for those only having breakfast and no other amenities is a bit much!
Coral H. (Individual traveler, booked 1 room), from
01-Feb-2016 Verified Review
"Very Agreeable"
Overall Score3.0/5
The stay was nice for the price and the location. It is good if you have a family, need a full breakfast and the extra living space. If you want the "beautiful hotel, spa experience" this is not the place. The decor is old and the pull out couch looked questionable. With some upgrading it would be great. It was clean and neat though.
Lauri H. (Individual traveler, booked 1 room), from
07-Aug-2014 Verified Review
"Pretty Gross"
Overall Score2.0/5
Huge roach on the bathroom wall yesterday. Microwave turn tray was broken. Microwave door wouldn't open all the way (banged into refrigerator). Carpets were filthy (don't let kids walk around barefoot on them). These were a few things. Friends don't let friends stay here.
Cathy C. (Individual traveler, booked 1 room), from
26-May-2014 Verified Review
"Extremely Disappointed"
Overall Score4.0/5
Declined to stay there. Nowhere near standards expected for Disney or former Homesuites property. Plumbing down upon arrival with no notice; overall appearance was sub-standard. Cleanliness questionable.
Charles M. (Individual traveler, booked 1 room), from
24-May-2014 Verified Review, stayed from Sat May 24 to Sun May 25 2014 at a $139.00 average nightly rate.
"Overall Experience"
Overall Score4.0/5
The entire staff far exceeded my expectations. Each person, from the time of my late night check-in to my departure was very attentive. The apartment was older, however everything was comfortable and in good working order. I liked the freedom of being able to walk outside and not be confined to a resort. The continental breakfast was well layed out with ample food. I would have liked yogurt and fresh fruit but I really can't complain. I was attending a conference at one of the large resorts and was able to walk five minutes to a shuttle to the conference.
Caroline R. (Individual traveler, booked 1 room), from
26-Apr-2014 Verified Review
"Stay Anywhere Else!"
Overall Score1.0/5
I was traveling to Orlando for a business trip and had to stay at this hotel. I have never seen a room that was so run down. The room was so dirty that I actually only stayed two nights when I was scheduled for four. As soon as I could move to a different hotel, I did. Was staying in villa #7 which was facing the interstate. The noise from the interstate was terrible but the run down, filthy room was more disgusting. Sure wish someone would have written a review so I could have saved the money and gone anywhere else.
Kevin R. (Individual traveler, booked 1 room), from
12-Mar-2014 Verified Review
"Awful Experience For Cost Paid. Would Definitely Not Recommend!"
Overall Score1.0/5
First impression was how dark and dingy the room looked. The bathroom floor tiles were cracked and the grout black with mildew. There were damp areas that had been roughly plastered over on the walls and both the bath and sink did not drain properly. Standing in three inches of dirty water while showering was not pleasant. Wherever there was food, small sugar ants were noticeable on the table and dresser. The overall decor was stuck in the 70's. Bedding was old and worn; the only good point was that the sheets were clean. Breakfast was all packaged food, nothing fresh. I was charged $160/night for this dump! I stayed for four nights only because I was at a conference and couldn't find anywhere else within the same area at such short notice.
Jennifer B. (Individual traveler, booked 1 room), from
22-Jan-2014 Verified Review, stayed from Sat Jan 18 to Wed Jan 22 2014 at a $139.00 average nightly rate.
"Good Location, Adequate Amenities, Great Price!"
Overall Score4.0/5
I felt the Palms Hotel was very good overall. The front desk was friendly, breakfast had a few things I liked and the location was close to everything. We were comfortable in our room for the most part except for the lighting was not good in the bathroom, one of our lamps didn't work in the livingroom and the curtain would not close all the way in the bedroom which meant we couldn't make the room totally dark. We were never asked if we liked the room and I never saw a man who did these things around the ground. Our room was always clean and the pool was a plus!
Mikelle D. (Individual traveler, booked 1 room), from
03-Jan-2014 Verified Review, stayed from Tue Dec 24 to Tue Dec 31 2013 at a $81.95 average nightly rate.
"Perfect. Beautiful. Peaceful."
Overall Score4.0/5
I come back next year. I love the hotel. It is nice and clean. The only bad part, is the breakfast was ok. The eggs they served were no good.
Denia C. (Individual traveler, booked 1 room), from
02-Dec-2013 Verified Review
Summary of Verified Reviews
82
Very Good
Summary of 16 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good accommodation. Great rooms in excellent location."
Location
100/100
11 reviews
"Great location."
Cleanliness
88/100
7 reviews
"Clean."
Service
80/100
8 reviews
"Friendly service."
Room
75/100
13 reviews
"Spacious rooms."
Comfort
70/100
9 reviews
"Large, comfortable rooms."
Breakfast
59/100
12 reviews
"Breakfast is average."
Rated 82/100 based on reviews from families.
"Great room. Fantastic service."
Location
100/100
7 reviews
"Great location."
Service
82/100
5 reviews
"Fantastic service."
Room
72/100
5 reviews
"Great room."
Breakfast
64/100
6 reviews
"Breakfast is average."
Rated 79/100 based on reviews from all travelers.
"Very good accommodation. Great rooms in excellent location."
Location
100/100
7 reviews
"Great location."
Room
71/100
7 reviews
"Great room."
Breakfast
66/100
7 reviews
"Breakfast is average."
Comfort
65/100
5 reviews
"Comfortable."
Property Description
This comfortable apartment hotel is situated in Kissimmee, Florida, just minutes from the magic and fun of Walt Disney World Resort. Disney's Magic Kingdom, Hollywood Studios, Animal Kingdom, and Epcot theme parks, and Blizzard Beach and Typhoon Lagoon water parks can all be reached by car in ten to fifteen minutes.The hotel is family-friendly, offering an outdoor pool and children's pool, sand box, games room, and picnic area. The one- and two-bedroom apartment suites have plenty of room to stretch with full kitchens and separate living and dining areas. The hotel also provides laundry facilities, internet access, theme park shuttle services, and free onsite parking for added convenience. Whether visiting Orlando for a fun-filled family holiday, a couple's romantic retreat, or a vacation with a group of friends, this hotel's spacious suites provide everything guests need for a relaxed and carefree stay.
Amenities / Features
24-hour reception
Air conditioning in public areas
Annexe (s): 7
Car park
Check-in hour: 06:00 PM
Check-out hour: 11:00 AM
Cloakroom
Connecting rooms
Garage
Gym
Hotel safe
Large pets allowed (over 5 kg)
Laundry service
Lift access
Room service
Small pets allowed (under 5 kg)
Sun terrace
Total number of rooms: 125
Wheelchair-accessible
Wi-fi
Wired Internet
Year of construction: 1990
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
