Verified Reviews of Candlewood Suites San Marcos by Ihg
Below are the verified reviews from guests that we have booked recently:
"A let down."
Overall Score3.0/ 5
The hot water in shower took at least 10 minutes every night to get hot. Our room description said two queen beds and a sleeper sofa but the room only came with a recliner. There seemed to be a shortage of towels for the bedrooms and the pool as well.
Felipe Z. (Individual traveler, booked 1 room), from
23-Jul-2024 Verified Review, stayed from Wed Jul 17 to Sun Jul 21 2024 at a $159.00 average nightly rate.
"Friendly staff, accommodating and comfortable."
Overall Score5.0/ 5
Would recommend. Friendly staff, accommodating and comfortable.
Guadalupe D. (Individual traveler, booked 1 room), from
06-Apr-2024 Verified Review, stayed from Fri Apr 05 to Sat Apr 06 2024 at a $217.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Candlewood Suites San Marcos by Ihg
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to Candlewood Suites, San Marcos' only extended stay property. Our spacious suites provide you everything you need to live, work, and relax while you are away from home allowing you to continue you daily routine while traveling. Our all suite accommodations offer many of the comforts of home from fully equipped kitchens and large workspaces to complimentary high-speed internet access, flat panel TV with DVD player, and even a comfortable recliner! Additional amenities you will enjoy and that are unique to Candlewood Suites include complimentary guest laundry facility, a 24 hour fitness area, the Candlewood Cupboard, the Lending Locker, Bar-b-que Pavilion, and free rental DVD's and CD's. We also offer an outdoor pool and a meeting room. Please keep in mind that we do not offer a complimentary continental breakfast, however a variety breakfast options are available for purchase in the Candlewood Cupboard that may be prepared in your own suite. So whether you are in town for one night or many, many more…come stay with us at the Candlewood Suites-San Marcos, and make our place, your space!
Green Sustainability
We are part of the IHG Green Engage Program
Amenities / Features
Airport & Shuttle Information
Austin Bergstrom Airport 30 miles North off I-35. Taxi would cost approximately $50
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
No Breakfast is provided, but we do offer breakfast and other items for purchase in the Candlewood Cupboard.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets are always welcome. Pet fee is $25 a night not to exceed $150 a month. Parking Info
Internet / WiFI
Cleaning Policies
We are sanitizing and cleaning the hotel twice per day, hand sanitizers available in lobby and face shield at the front desk.
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.